Effective Date: February 2025 Company Name:Drift Store LLC Website:driftstore.site Email:info@driftstore.site Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA Phone: +1 (307) 763-4047
1. Overview
At Drift Store LLC, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you’re not satisfied, we offer a straightforward return and refund process.
2. Return Eligibility
To be eligible for a return, your item must meet the following conditions:
Returned within 14 days of the delivery date
Item must be unused, unwashed, and in original condition
Must include all original tags and packaging
Proof of purchase or order number is required
Items marked “Final Sale” or “Clearance” are not eligible for returns or exchanges.
Once approved, you will receive return instructions.
Ship the item to the address provided.
Once the return is received and inspected, we will notify you of the refund status.
You are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
5. Refunds
Approved refunds will be processed back to the original payment method.
Please allow 5–10 business days for the refund to appear in your account.
Shipping charges from the original order are non-refundable.
6. Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the product and packaging. We will resolve the issue promptly with a replacement or refund at no additional cost to you.
8. Questions?
If you have any questions regarding returns, feel free to reach out to our customer support team: Email:info@driftstore.site Phone: +1 (307) 763-4047